Production

Teambook 

Welcome to the Journey Production Team. This page is your go-to for what we’re about, how we serve, and how to get started—plus role descriptions, schedules, and standards.

Meet the Team

  • Reinaldo Ramos

    Central Production Director

  • Garrett Underwood

    Central Technical Director

  • Andy Brooks

    Central Audio Director

  • Carlos Corral

    Central Broadcast Director

  • Davin Brooks

    Central Lighting Director

  • Dara Polino

    Central Service Director

  • Juan Urdaneta

    East Campus Production Director | Events Production Assistant

  • Kennis Brown

    Kissimmee Production Director

  • Jose Maldonado

    Fern Park Online Coordinator | Production Assistant

  • Jahn Castillo

    Fern Park Broadcast Coordinator

Mission

Journey Church: We exist to make Jesus accessible to anyone.


Production: We remove distractions and amplify the message so people can meet Jesus—on campus and online.


We approach this calling with passion, precision, and purpose. Excellence isn’t for show; it’s for people.

Values in Action

Love God

  • Pray First: We start with a huddle and prayer.

  • Serve with Passion: Energy up. Heart engaged.

  • Lead by Example: Words, body language, and effort matter.

Love People

  • Be a Servant: Every guest is our priority.

  • Walk With, Don’t Just Point: Personally guide people; make introductions.

  • Speak to People, Not About Them: Handle conflict directly and graciously.

Pursue Excellence

  • Honor Time: Be at huddle prepared and on time.

  • Create the Atmosphere: Details that keep the focus on Jesus.

  • Come Prepared: Know your gear, attend Thursday run-throughs, keep spaces clean and safe.

Choose Joy

  • Make It Fun: High energy, grateful spirit.

  • Focus on the Positive: Learn fast, grow forward.

  • Smile While You Serve: Warmth changes the room.

Serving Rhythm & Expectations

  • Thursday Run-Throughs: 7:30–9:30 PM (role-specific notes below).

  • Sundays: Call times vary by role; see “Roles” section.

  • Scheduling: We use Planning Center and schedule 8 weeks out. Accept/decline promptly.

  • Blockouts: Add unavailable dates as soon as you know them.

Midweek & Special Events

We also staff Wednesday night prayer services and special events/conferences throughout the year.

Coverage needs and call times are posted in Planning Center; please keep Blockouts updated and expect the same standards as Sundays (arrival, comms, and safety).

Shadowing

We require role-specific shadowing for everyone—even veterans. The on-ramp is the same (observe → assist → operate), but duration and number of weeks differ by role to ensure readiness for your exact seat on Sunday.

Planning Center Online

All Production Team members should be familiar with how to use Planning Center effectively. This includes reading the service agenda accurately and responding promptly to scheduling requests.

Because Planning Center is a live, working agenda that may be updated at any time—even last minute—we recommend downloading the “Services” Planning Center mobile app to stay informed and up to date at all times.

Download for iOS
Download on GooglePlay Store

Dress Code

Production: Dark/black clothing to stay discreet.

Footwear: Closed-toe, no flip-flops or heels (safety).

General: Comfortable, appropriate, movement-friendly.

Dress Code Examples

Day of Basics

Dream Team Central (DTC)

Open 7:30 AM–2:00 PM for check-in, coffee, and snacks.

Your Team Lead will show you the check-in flow your first day.

Parking

If you don’t have small kids (ages 0–5), please park across the street (see map).

Front doors open 7:00 AM; production door opens 6:30 AM.

Teams & Roles

Broadcast

Lighting

Quality Control

Audio

  • Own the service flow: call transitions, watch the clocks, coordinate stage changes, mics, podium/table, and sermon props.
    Lead QC: Thur. 7:30–9:30 PM; Sun 6:45 AM–3:00 PM
    QC Team (AM/PM):
    • AM (1st & 2nd): 6:45–11:30 AM
    • PM (3rd & 4th): 11:00 AM–3:00 PM

  • Build moments with cues that match the message and music. Precision and timing create impact without distraction.
    Time: Thu 7:30–9:30 PM; Sun 6:45 AM – 3:00 PM

  • Extend our reach beyond the room. Smooth composition, steady operation, and great communication on comms.
    Time: Thu 7:30 –9:30 PM; Sun
    • AM Services (1st & 2nd): 6:45 AM –11:30 AM
    • PM Services (3rd & 4th): 11:00 AM – 3:00 PM

  • Call shots, manage switchers, direct camera ops, and ensure transitions land. Troubleshoot quickly; keep it polished.
    Time: Thu 7:30–9:30 PM; Sun 6:45 AM – 3:00 PM

  • GFX 1 In-House, GFX 2 Resolume, GFX 3 Online

    Operate ProPresenter, PVP, and Resolume: lyrics, lower thirds, playback, and visual support for both room and online.
    Time:
    • GFX 1 & GFX 2: Thu 7:30–9:30 PM; Sun 6:45 AM – 3:00 PM
    • GFX 3 Online: Thu 7:30–9:30 PM; Sun 6:45 AM – 11:45 AM

  • Cue rehearsal/1st/2nd service, monitor stream health, and coordinate with extension campuses for a unified service.
    Time: Sun 6:30 AM – 11:45 AM

  • Own the in-room experience: clarity, balance, collaboration with band and MD. (Experience preferred; growth track available.)
    Time: Thu 7:00 – 9:30 PM; Sun 6:30 AM – 3:00 PM

  • Craft the online/broadcast mix—clean, engaging, and consistent. (Experience preferred; growth track available.)
    Time: Thu 7:00–9:30 PM; Sun 6:30 AM – 3:00 PM